Some email clients, like Gmail, have intelligence built-in to try to detect spam email. While well intentioned, the 'intelligence' doesn't always get it right and some important email makes it to the spam folder. OfferingTree sends an email when someone contacts you using the contact form, registers for an offering, or books an appointment. To prevent these important emails from ending up in the spam folder, add firstname.lastname@example.org to the contacts list in the email program you use. Below are some instructions for some popular email clients.